{"id":702,"date":"2026-06-16T17:05:52","date_gmt":"2026-06-16T17:05:52","guid":{"rendered":"https:\/\/firstresponseplumbers.com\/?page_id=702"},"modified":"2026-06-16T17:05:56","modified_gmt":"2026-06-16T17:05:56","slug":"terms-privacy","status":"publish","type":"page","link":"https:\/\/firstresponseplumbers.com\/?page_id=702","title":{"rendered":"Terms\/ Privacy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Privacy Policy<\/h1>\n\n\n\n<p><strong>Effective Date:<\/strong>&nbsp;June 16, 2026<\/p>\n\n\n\n<p>At&nbsp;<strong>First Response Plumbing<\/strong>, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our plumbing services, visit our website, or communicate with us via text message.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Our Business Details<\/h2>\n\n\n\n<p>If you have any questions about this Privacy Policy or how we handle your data, please contact us at:<\/p>\n\n\n\n<p>First Response Plumbing,Sewer and Drain Services Inc.<\/p>\n\n\n\n<p>20423 SR-7 S Suite F6-105<\/p>\n\n\n\n<p>Boca Raton, FL 33498<\/p>\n\n\n\n<p>561-477-6161<\/p>\n\n\n\n<p><a href=\"mailto:Firstresponseplumbers@gmail.com\" target=\"_blank\" rel=\"noreferrer noopener\">Firstresponseplumbers@gmail.com<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. What Information We Collect<\/h2>\n\n\n\n<p>We collect information necessary to provide you with high-quality plumbing services. This may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Contact Information:<\/strong>\u00a0Your name, physical address, phone number, and email address.<\/li>\n\n\n\n<li><strong>Service History:<\/strong>\u00a0Details about the plumbing services, repairs, and installations we have performed at your property.<\/li>\n\n\n\n<li><strong>Payment Information:<\/strong>\u00a0Billing details used to process payments (processed securely through our third-party vendors).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. How We Use Your Information<\/h2>\n\n\n\n<p>We use the information we collect to manage your account and deliver excellent service. Specifically, we use it to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Schedule and confirm your service appointments.<\/li>\n\n\n\n<li>Send job reminders, technician arrival updates, and invoices.<\/li>\n\n\n\n<li>Provide customer support and follow up on completed work.<\/li>\n\n\n\n<li>Manage your account and process payments.<\/li>\n\n\n\n<li>Send occasional promotional offers or seasonal maintenance reminders (if you have opted in).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. What to Expect from Our Text Messages (SMS)<\/h2>\n\n\n\n<p>When you provide your phone number to First Response Plumbing, you agree to receive text messages from us regarding your services.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Message Types:<\/strong>\u00a0You can expect appointment reminders, real-time technician ETA updates, digital invoices, service follow-ups, and occasional promotional offers.<\/li>\n\n\n\n<li><strong>Message Frequency:<\/strong>\u00a0Message frequency varies based on your service activity. You will primarily receive messages leading up to and during a scheduled service call.<\/li>\n\n\n\n<li><strong>Data Rates:<\/strong>\u00a0Message and data rates may apply depending on your mobile carrier plan.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. How We Share Your Information<\/h2>\n\n\n\n<p>We do not sell, rent, or lease your personal information to third parties. We only share your data with trusted partners to the extent necessary to run our business, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Payment Processors:<\/strong>\u00a0To securely process your credit card or electronic payments.<\/li>\n\n\n\n<li><strong>Service &amp; Scheduling Software:<\/strong>\u00a0To manage our appointments, dispatch technicians, and track service history.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>SMS Consent Opt-In:<\/strong>&nbsp;Rest assured, your mobile phone number and SMS consent will&nbsp;<strong>never<\/strong>&nbsp;be shared with third parties or affiliates for marketing or promotional purposes.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">6. Data Storage and Protection<\/h2>\n\n\n\n<p>We take the security of your data seriously. First Response Plumbing uses industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. Access to your data is strictly restricted to employees and partners who need it to perform their jobs.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Your Rights (Updating or Removing Data)<\/h2>\n\n\n\n<p>You have the right to keep your information accurate and up to date. At any time, you can request to review, correct, update, or completely delete the personal information we have on file for you. To make a request, simply contact us via email or phone using the details listed in Section 1.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Opting Out and Getting Help<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">How to Get Help<\/h3>\n\n\n\n<p>If you need assistance with our text messaging service, simply text&nbsp;<strong>HELP<\/strong>&nbsp;to [Insert Phone Number] or email us at [Insert Email Address].<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to Unsubscribe (Opt-Out)<\/h3>\n\n\n\n<p>You are always in control of the messages you receive. You can opt out of our text messages at any time.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To stop receiving text messages, reply\u00a0<strong>STOP<\/strong>\u00a0to any text message you receive from us.<\/li>\n\n\n\n<li>After replying\u00a0<strong>STOP<\/strong>, you will receive one final confirmation message, and we will no longer send SMS messages to that number unless you re-subscribe.<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\">Terms of Service \u2013 SMS Messaging Program<\/h1>\n\n\n\n<p><strong>Effective Date:<\/strong>&nbsp;June 16, 2026<\/p>\n\n\n\n<p>Please read these Terms of Service carefully. By providing your phone number and opting in to receive text messages from&nbsp;<strong>First Response Plumbing<\/strong>, you agree to the following terms and conditions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Program Name &amp; Description<\/h2>\n\n\n\n<p>When you opt-in to our messaging program, you are subscribing to text alerts from&nbsp;<strong>First Response Plumbing<\/strong>. This program is designed to keep you informed about your plumbing services. Messages are used for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Appointment scheduling and confirmations<\/li>\n\n\n\n<li>Real-time technician arrival updates (ETAs)<\/li>\n\n\n\n<li>Digital invoices, billing reminders, and receipts<\/li>\n\n\n\n<li>Customer support and service follow-ups<\/li>\n\n\n\n<li>Occasional promotional offers or seasonal maintenance tips<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Message Frequency<\/h2>\n\n\n\n<p>Message frequency will vary depending on your interaction with our services. You can expect to receive regular text messages leading up to, during, and immediately following a scheduled service appointment. Promotional or seasonal messages will be sent on an occasional basis.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Message and Data Rates<\/h2>\n\n\n\n<p><strong>Message and data rates may apply<\/strong>&nbsp;for any messages sent to you from us and to us from you. This depends entirely on your mobile carrier and your specific cell phone plan. First Response Plumbing is not responsible for any fees charged by your wireless provider.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. How to Opt-Out (Unsubscribe)<\/h2>\n\n\n\n<p>You can cancel the SMS service at any time. To stop receiving text messages from First Response Plumbing:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Text\u00a0<strong>STOP<\/strong>\u00a0to\u00a0<strong>[Insert Phone Number]<\/strong>\u00a0(or simply reply\u00a0<strong>STOP<\/strong>\u00a0to any text message we send you).<\/li>\n\n\n\n<li>After you send the SMS message\u00a0<strong>STOP<\/strong>\u00a0to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.<\/li>\n\n\n\n<li>If you want to join again, just sign up as you did the first time or contact our office.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. How to Get Help and Support<\/h2>\n\n\n\n<p>If you are experiencing issues with the messaging program or have questions, you can get assistance directly from us:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reply\u00a0<strong>HELP<\/strong>\u00a0to any text message you receive from us.<\/li>\n\n\n\n<li>Call our customer service team at\u00a0<strong>561-477-6161<\/strong><\/li>\n\n\n\n<li>Email us at\u00a0<strong><a href=\"mailto:Firstresponseplumbers@gmail.com\" target=\"_blank\" rel=\"noreferrer noopener\">Firstresponseplumbers@gmail.com<\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Supported Carriers<\/h2>\n\n\n\n<p>Carriers are not liable for delayed or undelivered messages. Our messaging program is compatible with most major U.S. mobile carriers, but delivery is subject to the effective transmission of your network provider.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Effective Date:&nbsp;June 16, 2026 At&nbsp;First Response Plumbing, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our plumbing services, visit our website, or communicate with us via text message. 1. Our Business Details If [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-702","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"sc-testimonial":false,"column1-1\/3":false,"column1-1\/4":false,"bdpp-medium":false},"uagb_author_info":{"display_name":"FirstGuru","author_link":"https:\/\/firstresponseplumbers.com\/?author=1"},"uagb_comment_info":0,"uagb_excerpt":"Privacy Policy Effective Date:&nbsp;June 16, 2026 At&nbsp;First Response Plumbing, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our plumbing services, visit our website, or communicate with us via text message. 1. Our Business Details If&hellip;","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/firstresponseplumbers.com\/index.php?rest_route=\/wp\/v2\/pages\/702","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/firstresponseplumbers.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/firstresponseplumbers.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/firstresponseplumbers.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/firstresponseplumbers.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=702"}],"version-history":[{"count":1,"href":"https:\/\/firstresponseplumbers.com\/index.php?rest_route=\/wp\/v2\/pages\/702\/revisions"}],"predecessor-version":[{"id":704,"href":"https:\/\/firstresponseplumbers.com\/index.php?rest_route=\/wp\/v2\/pages\/702\/revisions\/704"}],"wp:attachment":[{"href":"https:\/\/firstresponseplumbers.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=702"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}